Work Experience Evidence

Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories

Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment

Organizing the bar area to streamline drink preparation and inventory

Placing orders for liquor, beer, wine, and other supplies

Slicing, pitting, and preparing fruit garnishes for drinks

Planning bar menus

Creating unique drinks

Preparing and serving appetizers, snacks, or other food items for customers at the bar

Complying with all food and beverage regulations

Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behavior

Ensuring the Business is in line with the latest COVID-19 regulations, following policy's and working alongside SureSite to ensure that all paperwork is kept up to date and in correct order.

Managed a staff of 13 bartenders, resulting in improved efficiency and customer satisfaction

Implemented a new inventory system that reduced wastage by 34% and increased profits by 12%

Developed and implemented a system for tracking and managing liquor inventory in real time

Developed and implemented a new marketing strategy that increased foot traffic by 29%

It all started in 2019, with being asked to produce a promotional video for the SPAR Shop, McAnallens of Benburb, I worked part-time in, alongside studying for A Levels. It reached 20k Views, and some local companies then reached out, showing a gap, for Social Media Management services, within my local community.

Hence, I started trading as a Social Media Management Freelancer, until COVID-19.

During the pandemic, the need for businesses to engage with customers online was ever increasing, as well as implementing working from home, at this stage, I rolled out my first marketing campaign, called the "COVID CALL". By myself, I contacted over 1200 Companies that I had identified as a possible client. With a success rate of over 45% I considered it to be a major success.

Following this, I needed help. I used the Freelancer App called "Upwork" to outsource some work. At this stage, it wasn't just Social Media Management... Due to the Skill-Set available on Upwork, I had the capacity to offer many new services including, Web Design, Logo & Branding Design, Business Consultancy, Software Application Installation, Business Automation, Telephone Campaigns, Email Marketing & Print Marketing, by becoming, at that time the only Northern Ireland Business to hold an affiliation Vistaprint contract.

From then, after a complete rebrand, and the acquisition of FLEX NI (A Former Leading Digital Marketing Company, Based in Belfast, My Company, CraigMillar | Digital Marketing & Web Design has now grown to have over 450+ Active Contracts, at any one-time, with 3 Full Time Employees and a bank of 58 Student Freelancers, I knew I had to integrate automation, by the introduction of a Client Portal, now all clients, can change content on their website, pick and choose Social Media Posts, all via their Client Portal, that I designed from scratch, Streamlining Processes, making our businesses much more efficient & positive Happy Clients, with many requests all happening automatically.